Our ethos
We are a friendly group of dedicated professionals who get genuine satisfaction from helping our clients. We take great pride in offering our clients an attentive and pro-active service tailored to meet their individual needs.
Our success over the last 30 years has been based on building long-term relationships with clients and winning referrals based on the quality of our service. Established in 1978 the practice has clients in Newport, the wider South Wales area, Bristol and along the M4 corridor. We also have a significant number of clients in Cardiff which is just a 20 minute drive away.
Rather than spending vast sums on marketing we are committed to investing in our practice to ensure clients receive the best possible service at the best possible price. We believe that this is the best long-term strategy for the growth of our practice. Your success is our success!
Friendly, obliging and attentive……..
We are determined to ensure our clients get the most out of our service. Our friendly and obliging approach can make the whole financial process less stressful for the client.
No charge for phone calls – We do not charge our clients when they phone us. We want to hear from you and help you as much as possible! We also offer a free introductory meeting.
Professional………..
Ellis Lloyd Jones LLP is registered with the Institute of Chartered Accountants in England & Wales (ICAEW) and endeavours to work to the highest professional standards. This ethos is instilled in our staff who are trained to a high level. We are also a registered ICAEW training centre.
Pro-active……………
Life doesn't stand still and neither does the financial world. We are always looking for new ways to help our clients. By keeping our clients up-to-date with the opportunities that may be available to them we can help them to make their affairs as efficient as possible.
Good value………..
We don't believe that you have to pay the earth to receive a good quality service and our fees reflect this. We're large enough to offer a wealth of expertise but also small enough to offer a personal service.
We have a flexible fee and payment structure which can be tailored to meet your needs. If you prefer, we also offer fixed fee quotations for the work we undertake so you can avoid any nasty shocks!
Our commitment to you………
If you're not happy, we're not happy.
If you have a complaint or would like to make a suggestion on how we can improve our service please let us know straight away. We pledge to deal with all complaints efficiently and quickly and we always welcome your suggestions.